Effective August 28, 2026
This privacy policy describes how Elliott's Heating & Air Conditioning ("we," "us," or "our") handles information in connection with this website (elliottshvac.com, the "Site").
The Site is informational. It has no user accounts and does not itself collect personal information through forms. If you contact us by phone, text message, email, or social media, we receive the information you choose to send (such as your name, phone number, and the contents of your message) and use it only to respond to you and provide the services you request.
The Site is served by third-party hosting infrastructure, which may automatically record standard technical data (such as IP address, browser type, pages requested, and timestamps) for security, reliability, and operational purposes. We do not use this data to identify visitors.
The Site uses Google Analytics to understand how visitors use it — for example, which pages are viewed, the type of device used, and approximate (city-level) location. Google Analytics sets cookies and processes usage data on our behalf as described in Google's privacy policy. We do not use this data to identify individual visitors, and we do not run advertising trackers. You can opt out of Google Analytics with Google's opt-out browser add-on.
The Site links to third-party services such as Facebook and Google (for example, our business profile and reviews). Those services are governed by their own privacy policies, which we do not control.
We do not sell, rent, or trade personal information. Information you send us is shared only with service providers who help us operate (such as website hosting), or when required by law.
Messages you send us are kept only as long as needed to serve you and meet our legal and business obligations. You may contact us at any time to ask what information we hold about you or to request its deletion.
The Site is not directed to children under 13, and we do not knowingly collect personal information from children.
We may update this policy from time to time. The effective date above reflects the latest revision. Continued use of the Site after changes means you accept the updated policy.
Elliott's Heating & Air Conditioning
Rocky Top, TN 37769
Phone: (865) 603-0976